Effective Date: November 7, 2025
Version 1.0
By accessing or using the GROVE platform and related services (the "Services"), you agree to be bound by these Terms and any policies incorporated by reference (including our Privacy and Cookie Policies). If you do not agree, do not access or use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
You must have legal authority to represent your business when creating or managing a multi‑tenant account. You are responsible for: (a) providing accurate account information; (b) safeguarding credentials; and (c) all activity that occurs under your account. Notify us promptly of any suspected unauthorized use or security incident.
Paid features require an active subscription. Fees, taxes, and billing cycles are disclosed at checkout and may be processed by integrated providers (e.g., Stripe). You authorize charges to the payment method on file. Subscriptions may auto‑renew unless cancelled as described in your plan. Failure to pay may result in suspension, downgrade, or termination. Unless stated otherwise, fees are non‑refundable.
You will not: (a) reverse engineer or interfere with the Services; (b) bypass or probe security; (c) overload or disrupt infrastructure; (d) upload malware or unlawful content; (e) infringe the rights of others; or (f) use the Services in violation of applicable law. We may investigate and act on violations, including removal of content or suspension of access.
You retain ownership of content you submit. You grant GROVE a non‑exclusive, worldwide, royalty‑free license to host, display, transmit, and process your content solely to operate, maintain, and improve the Services. You represent that you have all rights necessary to grant this license and that your content does not violate law or third‑party rights. We may remove content that we reasonably believe breaches these Terms.
The Services, including software, documentation, and GROVE marks, are owned by GROVE or its licensors and are protected by law. No rights are granted except as expressly set out in these Terms. You may not use our trademarks without prior written permission.
“Confidential Information” means non‑public information disclosed by either party that is designated as confidential or should reasonably be understood to be confidential. Each party will protect the other’s Confidential Information with reasonable care and use it only as necessary to perform under these Terms. Exclusions include information that is public, independently developed, or lawfully obtained from a third party.
Personal data is processed in accordance with our Privacy Policy. Depending on your configuration and jurisdiction, GROVE may act as a controller and/or processor. You are responsible for ensuring a lawful basis to input personal data into the Services and for providing required notices to individuals where applicable.
We strive for high availability but do not guarantee uninterrupted operation. Maintenance windows, updates, or incidents may temporarily affect access. Beta or experimental features are provided “as is” and may change or be withdrawn at any time.
Integrations and external links are provided for convenience and are governed by their own terms and policies. We are not responsible for third‑party performance, availability, or practices. You authorize us to share limited data with such providers to enable the integration.
We may suspend or terminate access for material breach, misuse, or non‑payment. You may terminate by cancelling subscriptions and ceasing use. Please export any needed data prior to termination. Sections relating to ownership, confidentiality, disclaimers, and liability survive termination.
The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non‑infringement.
To the extent permitted by law, GROVE’s aggregate liability for claims arising out of or related to the Services will not exceed the fees paid by you to GROVE in the 12 months preceding the event giving rise to the claim. In no event will GROVE be liable for indirect, incidental, special, punitive, or consequential damages, or loss of profits, revenues, data, or business, even if advised of the possibility. Nothing herein limits liability that cannot be excluded by law.
We may update these Terms to reflect changes in law, technology, or our Services. Updates are effective upon posting unless stated otherwise. Material changes may be communicated through the Service. Continued use after an update constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the jurisdiction in which GROVE is principally established, without regard to conflict‑of‑laws rules. The parties consent to the exclusive jurisdiction and venue of competent courts in that jurisdiction, where permitted by law.
Questions about these Terms? Use the Contact link in the footer and include sufficient detail to help us verify identity and respond efficiently.